Shipping policy

How long will my order take?

Every Nijan product is made to order — printed especially for you when you place your order. Here's the honest timeline:

Working days are Monday to Saturday, excluding public holidays. Orders placed on Sundays or public holidays begin production the next working day.

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Shipping rates

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Cash on Delivery (COD)

We offer COD across most pin codes in India. A few things to know:

• A small COD handling fee of ₹50 is added at checkout
• Please ensure you or someone at the delivery address is available and has the exact cash amount ready
• Our team will confirm your order via WhatsApp before it goes into production — please respond to keep your order moving
• COD is not available for certain remote pin codes — if your pin code is not serviceable for COD, you'll see only prepaid options at checkout

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Order tracking

Once your order is shipped you'll receive a tracking ID via email and WhatsApp. You can use this to track your order in real time. Delivery updates will also appear in your order confirmation email.

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Northeast India and remote pin codes

For certain Northeast Indian pin codes and remote areas, orders may be shipped via India Post. Please note:

• India Post delivery can take 3–15 working days
• Real-time tracking may not be available for India Post shipments
• We'll notify you if your order is being shipped via India Post

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What if my order is delayed?

If your order hasn't arrived within the estimated delivery window, please:

• Check your tracking ID first — most delays are courier-side and resolve within 1–2 days
• If the tracking shows no movement for more than 5 days, contact us and we'll raise it with our courier partner immediately
• If your order is confirmed as lost in transit, we will reproduce and reship it at no cost to you

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Undelivered orders

If delivery wasn't possible — wrong address, no one available, COD amount not ready, or the pin code became unserviceable after ordering:

• The order will be returned to our fulfillment center
• We'll contact you to arrange re-delivery — re-shipping charges apply
• Returned orders are held for 100 days — please respond promptly so we can get your order to you
• If you choose not to re-ship, a partial refund of the product cost will be processed — original shipping charges are non-refundable

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We currently ship within India only.

International shipping is not available at this time. We'll announce when this changes — follow us on Instagram @nijan.in for updates.

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Contact us

📧 Email: [youremail@nijan.in]
💬 WhatsApp: [your number] — fastest response
⏱ Response time: Within 24 hours, Monday–Saturday